What Shows Up On My Customer's Bank Statement

When you process a payment through Rerun for your customers, clients or donors, the "Doing Business As" name will appear on their bank account once the transaction has settled. If you signed up with a different Corporate Name, the Doing Business As name will still show up instead of the Corporate Name. While the transaction is pending on their bank account and hasn't yet settled, the transaction will show as coming from "Rerun, Payments Processed by Forte".

If you need to change the business name that appears on your customers statement, you can reach out to Forte at (866) 290-5400.